[5931] Principal Assistant (Project Support)

Start date: May 2026
Clearance: NATO Secret or equivalent
Location: Braine L'Alleud, Belgium

Skills
- Education, Experience and Training (essential): Education: Higher vocational Training in a relevant discipline with 5 years post related experience. Or, a secondary educational qualification with 3 years post related experience
- Sound knowledge and experience in the use of Microsoft office automation package
- Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing
- Experience in roles requiring to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment
- Prince 2 Practitioner
- Thorough knowledge of computer-based tools for project planning/control and resource management (like MS Project or Service Now)
- ITIL v4
- MSP Foundation & MSP Practitioner
Activities
- Information management
- Recommends remediation actions as required
- Identifies risks around the use of information
- Reports on the consolidated status of information controls to inform effective decision-making
- Monitors the implementation of effective controls for internal delegation, audit and control relating to information and records management
- Supports the implementation of information and records management policies and standard practice. Portfolio, programme and project support
- Supports programme or project control boards, project assurance teams and quality review meetings
- Takes responsibility for the provision of support services to projects
- Uses and recommends project control solutions for planning, scheduling and tracking projects
- Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques
- Provides basic guidance on individual project proposals
- May provide a cross programme view on risk, change, quality, finance or configuration management. Stakeholder relationship management
- Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information
- Implements stakeholder engagement/communications plan
- Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management
- Helps develop and enhance customer and stakeholder relationships. Business administration
- Assists the team/manager in ensuring they have the information needed to support ongoing team processes
- Assists in planning for meetings
- Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity
- Liaises and organises across functions
- Updates and maintains office policies and procedures
- Preparing and internally coordinating price proposals and / or Type B Cost Estimates (TBCE), including Statements of Work (SOW), for release to agency customers. This will be done through coordination with the relevant Subject Matter Experts (SMEs)
- Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc
- Preparing and maintaining project plans (including service now activities)
- Assisting in resource allocations
- Work with project managers on business intake management (start-ups, portfolio management, business planning)
- Work with project managers on regular reports based on agency standard tools and service line specific tools
- Act as project manager for small projects which includes all activities related to the PM function from project start-up to project closure
- Create, maintain and administer project plans, as needed, on behalf of Project Managers
- Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects
- Coordinate with Contracting Officers for any external contracts, including Invitations for Bid (IFBs) and Requests for Quotation (RFQs)
- Monitoring project performance, and approving time from resources
- Confirming customer acceptance and closing of the projects, including Joint Final Acceptance and Inspection (JFAI) for NSIP
- Maintain project portals and document libraries
- Report on project status
- Change Implementation
- Supports project managers in implementing changes to scope, resources, or timelines as needed
- Ensures change management procedures are documented and executed in line with organizational policies. Resource Management
- Assists in the effective planning and control of project resources
- Ensures proper resource allocation and monitoring to meet project deadlines